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VIKAND and Scoutbase Partner to Bring Groundbreaking Insights into Life Onboard
May 27, 2024 – VIKAND, a global leader in maritime healthcare, and Scoutbase, a Danish tech company, are partnering to bring a groundbreaking, easy to use and deploy, data collection tool ensuring instant insights into crew life onboard. Until now, this facility, enabling immediate engagement and corrective actions by leadership teams where required, has never been available to the maritime industry.
VIKAND is employing Scoutbase’s in-house developed technology which automatically collects anonymous feedback from seafarers and shore-based personnel on safety and critical issues ranging from seafarer welfare to mental health and crew engagement. This will provide ship operators with unique real-time insights across their fleets which will help raise operational standards and safety.
“VIKAND and Scoutbase share a common purpose around seafarer wellness and sustainability in the maritime industry. The integration of Scoutbase’s safety and wellbeing tools into VIKAND’s healthcare solutions technology will give ship operators a better understanding of the real-time challenges faced by their crew members. This will help ship owners and managers to improve seafarers’ working conditions continuously and proactively,” said Peter Hult, CEO of VIKAND.
Mitigating health-related risks on board is at the core of everything VIKAND does and the introduction of Scoutbase’s technology will enhance its own solution by empowering seafarers to report on their experiences while working onboard. Ship operators can then use that feedback to rectify issues, improve processes and track progress.
For the first time ship operators will have live information as it happens from their workforce. Before they may have had a vague sense of life onboard but that tangible link with their crews via Scoutbase’s intuitive software will ensure that they can take direct action to improve their crews’ well-being, and in doing so support safe vessel operations and health-related cost reductions. Insights emerging from Scoutbase’s platform have already helped shipping companies make positive changes to impact important safety and well-being changes such as the quality of sleep and fatigue in their workforce.
“Scoutbase allows shipping companies to anonymously connect with their seafarers and gain a true understanding of their well-being onboard. Often, when fleet management teams connect with vessels, they only hear from the master and chief engineer. Scoutbase, however, provides a complete picture by continuously connecting with the entire crew. Our non-intrusive, simple and automatic AI feedback collection solution gathers daily instantaneous insights from thousands of seafarers, providing a leading indicator of the crew’s feelings and stresses.
By cutting through layers of administration and bureaucracy, Scoutbase gives a direct voice to the frontline, enabling proactive measures to improve mental health and overall wellbeing. Our solution focuses on preventing problems before they arise, promoting a healthier working environment. As one customer noted, ‘Scoutbase shines a spotlight on the challenges lurking in the shadows, allowing us to address them before they escalate,’” concluded Yassin Askar, Co-Founder at Scoutbase.
ABOUT VIKAND
At VIKAND, we specialize in providing comprehensive medical services and risk mitigation solutions tailored specifically for the maritime industry. With a dedicated global team of 1,500 medical professionals, all of whom have had years of experience at sea, we understand the unique challenges that arise onboard. Our experienced and committed teams manage more than 4,100 maritime medical encounters every single day.
With OneHealth by VIKAND, our mission is to proactively maintain the health, safety, and wellbeing of crew members and guests at sea using a preventive approach across a range of healthcare concerns, from communicable diseases to chronic illnesses, mental health concerns and more. OneHealth takes a diversified and holistic approach to protecting all onboard, inspired by our company’s deeply held values – we can because we care.
ABOUT SCOUTBASE
Our mission is to help organizations create better and safer workplaces by helping to identify what makes work difficult for people. Scoutbase collects feedback, automatically and continuously, directly from seafarers about their work and life at sea and displays this in real time.
In order to:
- Empower your crew giving them a voice and draw on their experience
- Get real-time insights on the health and wellbeing from across your fleet
- Continuously learn, identify issues early and track impact
Scoutbase brings together years of experience in understanding and solving problems at sea and on shore. Our interdisciplinary team combines safety science, design thinking and technology to help improve work and life at sea.
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