Cruise ships are floating cities, and like any city, they require a well-equipped, compliant medical facility to ensure the health and safety of guests and crew.

At VIKAND, we partner with clients to deliver healthcare solutions that address a cruise line’s complete health and wellness needs. One essential facet of our Total Healthcare Solution is the design, deployment and maintenance of onboard medical facilities.

Cruise operators worldwide rely on VIKAND’s expertise and experience to create medical centres that align with their unique needs. Through close partnership, we guide clients step-by-step, ensuring every facility is functional, compliant and personalised.

Step 1: Designing the Medical Facility

Every great build begins with a blueprint. Through meticulous planning, VIKAND ensures the facility is not only functional, but adaptable to the needs of diverse itineraries and passenger profiles.

Our team collaborates with clients and shipyards to develop the General Arrangement (GA) for the medical centre. Ensuring a seamless experience for all guests and crew requires us to factor in space optimisation, compliance with flag state and international maritime regulations, accessibility requirements and more.

Step 2: Sourcing Equipment & Formulary Supplies

VIKAND is a global leader in sourcing state-of-the-art medical equipment tailored to each ship’s specifications. This includes advising on inline oxygen systems, biomedical devices and specialty tools. From formulary supplies to X-ray machines, every detail is evaluated against vessel size and occupancy, route-specific health risks and budget constraints. With an eye on timely delivery, our supply chain experts maintain close communication with trusted vendors to avoid delays. 

Step 3: Installation & Setup 

Once the equipment is onboard, our team oversees installation, testing and calibration. Our attention to detail ensures every aspect of the medical facility is operational before the vessel’s maiden voyage. This phase includes organising emergency medical kits, crash carts and first aid supplies; setting up electronic medical records (EMR) systems for seamless documentation; and installing safety essentials, such as AED cabinets, hand sanitizers and soap dispensers.

Step 4: Staffing & Training 

A state-of-the-art medical centre is incomplete without skilled personnel. VIKAND carefully recruits and trains medical staff, focusing on multilingual capabilities for diverse guests, familiarity with company policies and maritime protocols, and leadership training programs that prepare staff to handle emergencies in a maritime setting. We also foster a culture of preparedness with stretcher team training and medical inductions for all crew.

Step 5: Ongoing Support 

Even after the medical centre is operational, VIKAND offers ongoing support, including preventive maintenance for equipment, assistance with public health inspections and regular updates to operating procedures based on the evolving regulatory landscape. Our commitment doesn’t end with deployment. We offer long-term partnership and oversight.

Why Choose VIKAND for New Builds? 

In short, VIKAND offers unparalleled maritime medical expertise and extensive experience. Our New Build service is one pillar of a total healthcare solution designed to support human health and wellness at sea. In designing and building onboard medical facilities that exceed client expectations, VIKAND stands apart in several key ways:

• End-to-End Project Management: From the initial blueprint to the final shakedown cruise, we handle every detail, providing peace of mind every step of the way.
• Regulatory Compliance: Our solutions align with ACEP guidelines, flag state mandates and maritime health standards.
• Adaptability: Whether retrofitting an existing vessel or outfitting a new build, we customise our approach to meet your needs.

Every ship is different, and designing medical facilities that work for each environment is vital to ensuring the safety of crew and guests. Through close partnership, VIKAND delivers solutions that reflect the operational goals of our clients while enhancing the wellbeing of everyone onboard.

Medical facilities are only one dimension of healthcare at sea. VIKAND provides a full spectrum of services, including staffing, biomedical equipment, mental health support, telehealth and more. Together, we create seamless, integrated healthcare solutions that support your commitment to health, safety and operational excellence.

Reach out to today to explore the many ways VIKAND can elevate your onboard medical capabilities.