guest medical screening service

INTRODUCING VIKAND’S MEDICAL SCREENING SERVICE

Before travelers can explore the world’s most remote landscapes on a polar expedition cruise, they must first pass a pre-trip medical screening. However, operators have long been unable to find an accurate, reliable and easily available process – until now.

Now, guests can undergo a medical screening from anywhere. They simply visit our dedicated web portal, complete an online medical questionnaire and schedule a telehealth appointment with one of our highly qualified doctors.

For those guests who prefer an in-person medical screening over a telehealth consultation, VIKAND can still manage the process and appraise their results. Our doctors all have firsthand maritime experience and understand the health requirements for safe polar cruising.

WHAT ARE THE BENEFITS?

VIKAND’s Medical Screening Service enhances the guest experience and streamlines work for operators. Guest safety and wellbeing are critical on expedition cruises, whilst operations are based on strict safety standards.

GUESTS

Schedule a Consultation from Home

Before embarkation, guests can schedule a telehealth consultation through our Guest Medical Screening portal.

Connect with Maritime Medical Professionals 24/7

To accommodate all time zones, our maritime medical professionals are available 24/7 for consultations.

Communicate in Your Preferred Language

We offer consultations in six different languages including English, Spanish, French, German, Russian and Mandarin.

Keep Track of Your Progress

Guests are notified when forms have been completed or if further action is required.

All Data is Protected

All the data collected from the consultations is stored in full compliance with HIPAA & GDPR.

VESSEL OPERATORS

Fully Manage the Screening Process

Our team takes on the administrative burden of screening all potential guests.

Experience an Easy & Automated Process

Automatic notifications are sent out once forms are received and if further action is required by guests.

Receive Access to Our Dashboard

Each client will receive access to a custom dashboard that will show the live status of each guest.

Open Line of Communication

We will work with your team to ensure that they know the screening status of each embarkation as well as any guest inquiries that may arise during the process.

Comply with All Laws & Standards

The screening process abides by the laws and standards set by GDPR, HIPAA, AECO & IAATO.

HOW DOES IT WORK?

The guest visits a dedicated VIKAND web portal where they complete a simple online medical questionnaire.

Next, they schedule a telehealth screening with one of our doctors, all of whom have maritime experience and understand cruising.

This consultation takes place over video call from the comfort of the guest’s home and can be performed in a growing number of languages.

Once the screening is complete, VIKAND makes a final review of all medical information and determines if the guest is fit to sail before reverting to vessel operators.

DO YOU OPERATE POLAR CRUISES AND EXPEDITIONS?

Contact VIKAND to learn how our medical screening service can help streamline your business.