How to Provide Your Crew with the Medical Care They Need Whilst at Sea

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As a commercial vessel operator, ensuring that your crew remains healthy and safe at sea is a top priority. However, this can become a challenge if there isn’t a medical professional onboard or if the signal is too low to connect with someone onshore. That’s where VIKAND Direct comes in.

What is VIKAND Direct?

Designed by VIKAND, a global maritime health solution company, and FrontM, a software technology company, VIKAND Direct is an innovative telemedicine app that provides captains with uninterrupted access to shore-based medical professionals.

The medical services that we offer are:

  • Access to COVID-19 Hotline/Protocols
  • House Doctor Calls
  • Mental Health Guidance
  • Emergency Care
  • Urgent Care

How Does It Work?

FrontM’s patented EDGE AI software platform works together with Inmarsat’s, the world leader in global, mobile satellite communications, connectivity to provide a valuable lifeline to connect those at sea to VIKAND’s medical professionals onshore.

Here is how you can secure VIKAND Direct for your vessel:

  1. Subscribe to VIKAND Direct and download the app onto your device.
  2. Create an account to immediately receive access to our medical services.
  3. Connect with a medical professional via chat, phone call, or video call to discuss your medical needs.
  4. Once connected, the medical professional will be able to help evaluate and diagnose patients then recommend a treatment plan based on their condition.

In addition to the app, vessel operators will also receive a telemedicine kit that includes vital signs monitoring equipment to ensure that your crew is assessed properly.

Why You Should Choose VIKAND Direct

While at sea, it’s difficult to determine what, where, and when health concerns may arise. VIKAND and FrontM wanted to create a solution that would eliminate uncertainty and act as a reliable tool for commercial vessel operators. VIKAND Direct achieves that by not only providing medical assistance but being able to function in low-bandwidth settings, so you’ll never be out of touch.

Peter Hult, CEO of VIKAND, states, “VIKAND noticed a vacuum within the commercial shipping industry when it came to providing adequate health care to crew onboard. Especially during these unprecedented times, health and safety onboard is more important now than ever. We decided to partner with FrontM, knowing the advanced technology capabilities that they possessed and the existing relationship they had with Inmarsat, to ensure that commercial vessel operators could receive medical assistance anytime, anywhere during their voyage. We’re optimistic that VIKAND Direct will address the growing need for access to healthcare within this industry.”

Are you ready to provide your crew with the medical care they need? Contact us to subscribe your fleet today!




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Subscribe to our VIKAND Pulse to receive the latest maritime healthcare news from VIKAND sent right to your inbox



Subscribe to our VIKAND Pulse to receive the latest maritime healthcare news from VIKAND sent right to your inbox
Subscribe to our VIKAND Pulse to receive the latest maritime healthcare news from VIKAND sent right to your inbox